Privacy Policy

My CCTV Shop (“we”, “our”, “us”) respects the privacy of our customers, visitors, and users. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, or use our CCTV products and services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, email address
• Business or site address for CCTV installation or site survey
• Enquiry details submitted via phone, WhatsApp, or website
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Providing CCTV products, installation, and support services
• Responding to enquiries and service requests
• Scheduling site surveys and installations
• Billing, invoicing, and GST compliance
• Improving our services and customer experience

3. CCTV & Surveillance Data Disclaimer

My CCTV Shop does not access, monitor, store, or control any video footage recorded by CCTV systems installed at customer premises.

All surveillance footage remains the sole responsibility of the customer. We are not liable for any misuse, unauthorized recording, or legal violations arising from customer-operated CCTV systems.

4. Data Sharing & Disclosure

We do not sell, rent, or trade personal data to third parties. Information may be shared only in the following cases:

• When required by law, court order, or government authority
• With service partners strictly for installation or technical support
• For GST, taxation, or regulatory compliance

5. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website may use basic cookies or analytics tools to understand user behavior and improve website performance. These do not collect sensitive personal data.

7. Third-Party Links

Our website may contain links to third-party websites (WhatsApp, Google Maps, etc.). We are not responsible for the privacy practices of those external websites.

8. User Rights

You have the right to request access, correction, or deletion of your personal information by contacting us.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our services implies acceptance of the updated policy.

10. Contact Information

My CCTV Shop
RZF 991/61, Plot No.12, Gali No.41, Block B,
Sadh Nagar, Palam Colony, New Delhi – 110045
GSTIN: 07AUPPK4998N1ZH
Phone: +91 98765 43210
Email: support@mycctvshop.in